Terms and Conditions of Use

Welcome to CanConnect. By accessing and using our website (canconnect.net.au) and our mobile applications (collectively referred to as Platform), you agree to be bound by these Terms and Conditions (Terms). If you do not agree with any part of these Terms, you must refrain from using the Platform.

These Terms are governed by the laws of Australia.

1. Acceptance of Terms

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree, you must stop using the Platform immediately.

2. Eligibility

To use CanConnect, you must:

  • Be at least 18 years old or have the consent of a parent or legal guardian.
  • Have the legal capacity to enter into a binding agreement.
  • Use the Platform in compliance with Australian laws.

If you are using the Platform on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.

3. Account Registration and Security

  • You may need to register for an account to access certain features of CanConnect.
  • You must provide accurate and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorised use of your account.

4. Permitted and Prohibited Uses

4.1 Permitted Uses

You may use the Platform for lawful purposes, including:

  • Accessing and using CanConnects services.
  • Communicating with other users, subject to compliance with these Terms.
  • Sharing information, as permitted by the Platform.

4.2 Prohibited Uses

You may not use the Platform:

  • For any unlawful, fraudulent, or malicious purpose.
  • To harass, abuse, threaten, defame, or discriminate against any person.
  • To upload or share viruses, malware, or other harmful code.
  • To collect personal information of others without consent.
  • To impersonate another person or misrepresent your identity.
  • To breach any applicable Australian laws or regulations.

We reserve the right to suspend or terminate your access to the Platform if we determine that you have engaged in prohibited activities.

5. Content and Intellectual Property

5.1 Ownership

  • All content, including but not limited to text, images, logos, videos, software, and trademarks available on the Platform, is owned by or licensed to CanConnect and is protected under Australian copyright, trademark, and intellectual property laws.

5.2 User-Generated Content

  • By posting or submitting content on the Platform, you grant CanConnect a non-exclusive, royalty-free, worldwide licence to use, display, and distribute such content.
  • You must not submit content that infringes the rights of third parties.
  • CanConnect reserves the right to remove any content that violates these Terms.

6. Privacy and Data Protection

  • We collect, store, and use your personal data in accordance with our Privacy Policy, which complies with the Australian Privacy Act 1988 (Cth).
  • By using the Platform, you consent to our collection and use of your data as outlined in our Privacy Policy.

7. Payments and Subscription Fees

  • Some features of CanConnect may require payment or subscription fees.
  • Payment details must be accurate, and you authorise us to charge your payment method for all applicable fees.
  • All transactions are processed securely using third-party payment providers.
  • Subscription services are subject to renewal and cancellation policies, which will be clearly communicated before purchase.

8. Disclaimers and Limitation of Liability

8.1 General Disclaimer

  • CanConnect provides services on an as-is and as-available basis.
  • We do not guarantee that the Platform will be error-free, uninterrupted, or secure.

8.2 Limitation of Liability

  • To the maximum extent permitted by Australian law, CanConnect is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform.
  • We do not take responsibility for user-generated content or third-party services linked to CanConnect.

9. Third-Party Links and Services

  • The Platform may contain links to third-party websites or services.
  • CanConnect does not endorse or control these third-party sites and is not responsible for their content or practices.
  • Your use of third-party services is subject to their respective terms.

10. Termination and Suspension

  • CanConnect reserves the right to terminate or suspend your account if you violate these Terms.
  • You may also terminate your account at any time.
  • Termination does not affect our rights or obligations arising prior to termination.

11. Dispute Resolution

  • Any disputes arising from these Terms shall be resolved in accordance with Australian law.
  • You agree to first attempt to resolve disputes through informal negotiation before seeking legal action.

12. Changes to These Terms

  • CanConnect may update these Terms from time to time.
  • Changes will be effective upon posting to the Platform.
  • Continued use of the Platform after changes are made constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: admin@canconnect.net.au